Is there still a job to be done to help consumers identify under-qualified installers?

According to the Gas Safety Register, almost 1.1 million gas jobs are carried out by illegal gas fitters annually. Following a recent spate of court cases, there is still a job to be done to help consumers identify under-qualified installers.
While there are thousands of fully-qualified plumbing and heating engineers in the UK who are doing a fantastic job, homeowners are still being put at risk by a small minority of unprofessional and unqualified installers who are knowingly delivering substandard work and taking advantage of people in their own homes – particularly the elderly and vulnerable.
Unfortunately, it can very difficult for consumers to tell the difference between a fully qualified, professional installer and an underqualified one just by looking at them. As a result, many people still find themselves in the hands of rogue traders. In view of recent court cases that have received national media attention, the CIPHE is taking a stand by targeting consumers through marketing and PR and promoting the importance of checking that their chosen professional is qualified to carry out work on their property.
Help is at hand
Education is the key to helping homeowners understand what to look for in a tradesperson.
As an educational charity, the CIPHE is urging consumers to look for installers who are not only Gas Safe registered but also members of professional bodies and associations.
By doing this, homeowners will be safe in the knowledge they have selected a plumbing and heating professional who adheres to a recognised Code of Professional Standards and has the right credentials to carry out work, ultimately keeping them and their family safe.
What it means to be a CIPHE member
With close to 8,000 members, the CIPHE is dedicated to promoting individual professionalism and best practice.
Having launched the Proud to be a Professional campaign this year, the CIPHE is now taking communication to the next level by targeting the consumer. With the health and safety of the general public at heart, the CIPHE has developed the following five points to help UK homeowners understand what the CIPHE logo means:
1. Being safe in the knowledge that a plumbing and heating professional has been chosen who adheres to the CIPHE’s Code of Professional Standards and has all the right credentials to carry out work.
2. It’s quick and easy to locate a tradesperson that can be trusted via the ‘Find a Plumber’ search facility on the CIPHE website, which is free to use and contains the contact details of thousands of fully qualified, professional members around the UK.
3. There is no danger of dealing with ‘cowboy’ installers, so homeowners are properly protected from rogue plumbing and heating engineers who may not have the correct credentials and professional qualifications required to carry out work in and around the home.
4. The accredited heating and plumbing engineer working in a home is committed to Continuing Professional Development and, by undertaking regular training courses, they are keeping themselves ahead of industry requirements and up-to-date with the latest technologies, with safety and service excellence in mind at all times.
5. Feeling confident that, as an Educational Charity, the CIPHE has the health and safety of the general public at heart at all times by encouraging best practice among plumbing and heating professionals and the wider installer community – as well as operating an accessible complaints procedure through the Registration Authority.