Four decades after its first clip launched, Talon still follows the same principle that started it all: spotting site frustrations and finding practical fixes. Marketing Manager Mike Morris takes a look back at the company’s 40-year journey.
Back in the mid-1980s, plumbers were dealing with a familiar frustration. They would fit pipework, happy with the finish until temperatures dropped, pipes shifted and popped themselves clean out of the poorly designed hinged clips available at the time. It meant frequent call-backs, wasted time and plenty of irritation.
For salesman Mike Dudney, who spent his days travelling between merchants and installers, the complaints became impossible to ignore. It wasn’t a complicated problem, but nobody seemed to be fixing it. Mike decided he would.
The original hinged clip already existed on the market. Mike’s thinking was simpler than that. If installers were already using hinged clips every day, why not make one that actually held securely and lasted properly?
“He went to the drawing board, started drawing the first clip and then showed a few people on his rounds,” explains Talon QHSE Manager, Nick Josey, who has known the company since the beginning. “One of his pals was a tool maker, so he gave him all the drawings and together they created the clip – and people started to show a lot of interest in it.”
The first versions focused on stronger hinges, better grip and improved reliability. Samples were produced and shown at a plumbing trade show, where the response was immediate. Installers understood the benefit straight away because the problem being solved was one they already dealt with daily. Encouraged, Mike expanded the sizes and, in May 1986, established Talon Manufacturing, a company that, 40 years later, has become one of the plumbing sector’s most recognisable names for clips, pipe covers and pipe sealing products.
That practical approach quickly became the company’s identity and throughout the late 1980s and into the 1990s, Talon expanded steadily. Product development came directly from conversations with plumbers and merchants rather than marketing trends or technical gimmicks.
As lagging requirements changed, spacers were introduced. Nail-on clips were refined. Different sizes followed. Each addition came from site feedback and a desire to remove small but persistent frustrations from installation work.
Over the years, Talon has moved far beyond clips alone. One of the company’s best-known later developments was Snappit pipe covers, created after installers highlighted the challenge of neatly finishing exposed copper pipework. Painting pipework was time-consuming and often looked untidy after a few years. Snappit offered a quicker and cleaner alternative, using UV-stabilised uPVC covers that clip around copper pipe to provide a consistent finish without painting or wrapping.
The same problem-solving thinking sits behind PipeSnug, which Talon added to its portfolio in 2023. Designed to create airtight seals around pipe penetrations without mortar, tape or sealant, PipeSnug answered another common installation headache while helping installers comply with updated Part L requirements.
That range has continued to expand with FlueSnug and, more recently, the FS5 — developed specifically to simplify boiler replacement work where a new flue needs aligning with an existing core-drilled opening. By fitting directly into a standard 127 mm hole, the FS5 removes the need for widening gaps or packing around flues with additional materials.
While the product range has evolved, one thing that hasn’t changed is Talon’s manufacturing base. The first clips were produced in Rochester and manufacturing still takes place in Kent today, with production now based in Gillingham. That consistency matters more than ever in an industry increasingly focused on supply chain reliability and product quality.
Service has also played a major role in the company’s growth. Long before next-day delivery became expected across the industry, Talon built a reputation for fast turnaround and dependable stock availability. For merchants and installers working to tight schedules, that reliability proved just as important as the products themselves.
The business itself has also retained much of its original character despite significant growth. Talon now employs more than 50 people and several members of staff remain from the company’s early years.
For Mike Dudney, Talon was never simply about building a major brand.
“He didn’t do it for the money,” says Nick. “He did it for something for his family, really, to pay the rent. And he built up something just from listening, talking, taking something already there and making it better.”
The latest stage in Talon’s journey comes through the acquisition of Davidson Holdings by Genuit Group, providing additional backing for future investment and development while keeping the company’s ethos intact.
Four decades after those original clips first appeared, Talon’s success still feels rooted in a very plumbing-industry way of thinking. Spot the problem. Fix it properly. Make the next job easier. For installers, that’s often the difference between a product that disappears after a few years and one that becomes part of everyday working life.
To view the Talon range, visit www.talon.co.uk