Installer Focus

As we enter the New Year, how can plumbers and heating engineers make sure they future-proof their finances and keep growing their businesses? To find out, Wavin Hep2O caught up with Steven Glicher, a consultant at Harts Chartered Accountants, to get some top tips on how to best look after your finances in these trying […]

Part of a US company, Aqua Perfecta is set to bring exciting air and water filtration technology from across the Atlantic to British households.   Working with accredited, professional plumbers to introduce tried and tested water filtration solutions to homeowners across the UK, the business is answering growing consumer concern about the contaminants that can […]

Covid-19 has had a devastating impact on the UK’s employment, and with the unfortunate fact that young people have been hardest hit means that we are at risk of losing an entire generation. The government has recognised the importance of apprenticeships in helping the UK economy recover post Covid-19, and this has been acknowledged in […]

In the latest issue of Installer magazine, Heating Engineer and regular columnist Andy Gibbs gave his top tips for keeping customers happy; So this column is going to be about business development, or more specifically, customer relations, as without customers, your business won’t develop anywhere. Customer service is key, and it’s something you don’t get […]

Heating Engineer Andy Gibbs gives his experiences of talking to customers about their heating systems. This column is on the subject of sustainability. Everyone has heard of it, but what exactly does it mean? The Oxford English Dictionary defines it as: “Avoidance of the depletion of natural resources in order to maintain an ecological balance.” […]