Installer Blog

Caring for the customer

Darren Payne, Operations Director, Vokèra looks at the issue of customer care, what’s involved and why it makes a difference...

Challenging the heat pump obsession

Like any industry, the heating sector is subject to trends, tendencies and inclinations towards particular products; however it would seem...

Commercial boilers could be main player under new Part L

A cloud still hangs over the future of Part L and the heating industry is on tenterhooks waiting to discover...

Is social media for my business?

Online editor of InstallerOnline.co.uk, Alvin Gunputh, talks about the social media explosion and whether this is something that small businesses...

How to boost your home’s efficiency level

Living a sustainable and environmentally friendly lifestyle is becoming more and more important to many people across the UK. An...

The warranty debate

Steve Cipriano, managing director at Vokèra, explores the issue of boiler warranties. It won’t come as any surprise that the...

Up for a scrap

New laws banning scrap metal cash deals came into force in December but they do not go far enough in...

Money for nothing

The Department of Energy and Climate Change recently announced that – despite earlier protestations – it will in fact put...

The social network

Charlie Lawson, BNI National Director, says that networking can give you everything your plumbing business needs to succeed. The 400...

The RHI: The Government’s green gamble

For the majority of the industry’s manufacturers and professionals, much of the last 12 months’ discussions have centred around the...