When heating Field Service Engineer, Chaz Ridley, decided to volunteer with homelessness charity Crisis at Christmas for the second year in a row, he asked if there was anything his employer, UK boiler manufacturer Baxi, could do to help. The firm was only too happy to oblige by donating some warm jackets.
With homelessness increasing by 23% in 2012, the number of rough sleepers is rising. Crisis provides a safe, warm, friendly environment for rough sleepers during the festive season in nine London locations. Guests can access health, welfare and entertainment services as well as enjoying hot meals and company, which is particularly welcome as rough sleepers often feel lonely and isolated.
Chaz (lef) from Baxi donating Baxi jackets
Chaz said: “I volunteered for the first time in Christmas 2011 at Hammersmith College and it really changed my life. Volunteering had such a big impact in really making homeless people’s festive time enjoyable, and after seeing so many smiling faces I knew I had to do it again in 2012. But I needed to do more, and that’s when I approached my employer.
“I was so happy when Baxi donated 10 amazing jackets for rough sleepers. The jackets are warm, waterproof, have zip-up pockets and are reflective; a really great gift to people who will truly benefit from them.
“Every jacket donated by Baxi went to a rough sleeper who attended Hammersmith College and the men that received them were thrilled.”
Earlier in 2012 heateam, Baxi’s service division, was an official call centre for the Sport Relief charity, taking donations from callers during the BBC1 TV marathon programme.
Lee Robinson, Customer Service Director said: “We are very happy that we were able to support Chaz and help Crisis at Christmas 2012, which does such amazing work to create a happy Christmas for rough sleepers all over London. We hope that others are inspired by Chaz’s example to volunteer next Christmas.”
Baxi’s service division heateam is open 363 days a year and is supported by a nationwide network of field service engineers. For more information please visit www.heateam.co.uk or call 0844 335 2266.