Condensate Pro launches ‘Primary Pro’ to protect external Heat Pump pipework

The company behind Condensate Pro has launched ‘Primary Pro’, a simple and cost-effective way to protect external Heat Pump pipework.

Installer and inventor of Condensate Pro, Dave Smith, developed ‘Primary Pro’, which helps installers provide maximum efficiency with a professional finish on any customers’ home or property. The Primary Pro product includes bespoke 28mm x 19mm UV-stable and weatherproof insulation and a ‘Bond & Seal’ sealant.

“Primary Pro offers installers a quick, neat and cost-effective way to provide the very best insulation on external heating pipework, improving the aesthetics and protection performance over traditional lagging or plastic boxing,” explains Dave.

“Our products are ideal for use on the external pipework associated with air source heat pump installations. With more heat pump installations expected as the UK moves towards meeting its Net Zero targets, insulating and sealing the pipework is so important to make sure every bit of heat and energy is not wasted.”

Sealing joints and the holes through the fabric of the wall where the insulation enters into the building is as important as the insulation itself. Primary Pro’s unique ‘Bond & Seal’ seal helps to seal all joints and the fabric of the wall and installers can create perfect sleek, clean finishes, offering maximum protection and a beautifully finished look. All Primary Pro products ensure cost effective installations can be made in any weather, with is easy-to-cut insulation that fits around valves and other fittings.

The ‘Primary Pro’ Insulation is for 28mm pipework and can be use with solder or press fit fitting 1m semi-rigid insulation pipes. Each length of insulation is protected with a unique UV-stable and weatherproof coating, making it the perfect solution for external pipe protection. The insulation has been specially designed for easy cutting, mitring and bonding.

“The beauty of it is that it is so simple to maintain thought the life of the system by applying our water-based maintenance coat as and when needed,” Dave continued.

“There is a real business opportunity here for installers as thousands of heat pumps look set to be installed in the coming months and years as the UK heads towards meeting its Net Zero targets.”

For more details and to watch how to install Primary Pro visit or contact Dave Smith on