Daikin acquires UK service company Robert Heath Heating

Daikin UK has acquired Robert Heath Heating Ltd, a heating service company. The move aligns with Daikin’s strategy to play a leading role in the UK’s transition towards low-carbon heating and consolidates its position in the renewable heating market.

Air source heat pumps are expected to play a crucial role in helping the UK Government reach its decarbonisation goals. As the installation of heat pumps increases, Daikin has plans to expand its service and maintenance capabilities accordingly. By acquiring Robert Heath Heating, Daikin UK will be able to enhance its maintenance services for residential customers across the UK.

Robert Heath Heating has around 450 people currently work for them. The acquisition will significantly increase Daikin’s ability to service and maintain its award-winning range of heat pumps, providing an additional resource of qualified heating service engineers. This will ensure that it can meet the servicing and maintenance requirements of its domestic heating customers now and in the future.

The move builds on Daikin’s Sustainable Home Centre network, launched four years ago to lead the UK’s sustainable home heating movement. The centres provide opportunities for homeowners to explore heat pump technology, and offer a hub where installers can access free local training and resources to help them diversify into renewable heating solutions. The Sustainable Home Centres will now be able to draw on the significant resources of Robert Heath Heating’s engineers to deliver servicing and maintenance services.

Robert Heath Heating’s engineers will complement Daikin’s existing network of service partners, ensuring Daikin meets the increasing demand for qualified heating service engineers across the UK.

Daikin UK’s Managing Director, Hiroyasu Ishikawa said: “Daikin is already the UK’s leading provider of heating and cooling in the residential and commercial markets. Daikin UK’s acquisition of Robert Heath Heating strengthens our organisation and is intended to assure after sales support capacity in view of the increasing number of customers who install our residential heat pumps. The acquisition will fuel growth and opportunities for both organisations and ensure excellent levels of customer service and satisfaction.”

Robert Heath’s founder, Robert Heath added: “This is great news for Robert Heath Heating. Thanks to Daikin, we will be able to speed up the move towards servicing residential heat pumps. We will continue to work closely with our existing partners in the heating and social housing sectors. We are looking forward to joining the Daikin group, who share the same customer-first values as we do.”

On 4 December 2023, Daikin Applied UK Ltd made public their acquisition of Brooktherm Refrigeration Ltd. Daikin Applied UK and Daikin Airconditioning UK Ltd are independent companies in the UK, with a common parent organisation, Daikin Industries Ltd. Although not directly linked, these acquisitions align with Daikin’s global strategy of developing its service and solution proposition in the HVAC market.