Graham Plumbers’ Merchant has made important changes to its popular Plumbers’ Club rewards scheme. An updated website now makes it easier to navigate and search reward options, and a new progress tracker offers an instant visual overview of both current spend and coin balance against the four simplified levels of reward: Bronze, Silver, Gold, Platinum and Emerald.

With a firm commitment to adding value for its customers – Graham has gained key feedback from members to make a series of improvements to its Plumbers’ Club.

The number of reward levels has been consolidated to ensure it is quicker and easier to start benefitting. Members begin as Bronze, meaning instant benefits for business and personal use, such as discounted vehicle leasing, sign writing and access to training through Greenworks. Every effort is made to help its members improve their business.

The enhanced Silver, Gold, Platinum and Emerald levels are where members earn club coins to redeem rewards such as holidays, experience days, useful gadgets as well as online and high street vouchers.

Furthermore, an updated website has introduced categories and filters; navigation has been vastly improved so members can quickly and easily search the rewards most valuable to them. With an emphasis on giving members a handy overview and status snapshot – the website now provides an instant visual overview of current spend with Graham and coin balance against the four reward levels so it is simple to track progress.

“We are extremely proud of The Plumbers’ Club because it really stands apart from other loyalty schemes,” explained Dave Pollard, Customer Experience Marketing Manager at Graham Plumbers’ Merchant. “However we have rolled out key changes to the way the scheme works as well as the layout and navigation of the website to ensure members continue to find The Plumbers’ Club easy to understand, use and immediately benefit from.”

Finally, members can also now enjoy reduced rates on a number of TVs, game consoles, laptops, coffee machines as well as a range of vouchers such as Amazon, iTunes, Argos, John Lewis and Love2Shop.

To register and start benefitting or to check in on current progress visit: www.theplumbersclub.co.uk