Engineered in Germany since 1901, hansgrohe stands for innovative solutions for kitchens and bathrooms that combine intelligent functionality, outstanding design and enduring quality.
With its many award-winning products, the brand steeped in tradition, continues to shape the flow of water in the kitchen and the bathroom.
On-site Technical Support
To bring this quality to life, hansgrohe has invested in two state-of-the-art Water Wagon training vehicles which have been specifically designed to support the trade. Bringing bathroom inspiration and training to a merchants near you, each wagon is fitted with the latest showers, showerpipes and mixers, working displays and interactive products controls.
This totally immersive experience gives you everything you need, to pick up valuable product information and tips on how to install hansgrohe more effectively.
Each Wagon has been transformed to showcase its varied range of pioneering trade products, whilst highlighting the ease of installation and maintenance. With working water units on board, installers can experience the latest shower technology and spray innovations, the impressive range of finishes available and access helpful installation support.
Qualified hansgrohe trainers accompany the Wagons to ensure every installer receives in-depth and tailored advice. On-hand to answer any questions, the team has over 50 years of combined industry experience. Be it questions on the iBox concealed valve, exposed thermostat or one of its mixer cartridges, hansgrohe’s Technical Managers provide the highest calibre of customer service and product knowledge.
To celebrate our commitment to and support for installers, should you visit us at one of our Water Wagon events, you could also be in with a chance of winning a hansgrohe shower. Click here for the list of locations the wagons will be visiting this year.
Alongside this physical Wagon support, hansgrohe has invested heavily in virtual tutorials to make it as easy as possible to fit, replace and understand more about its products.
The series run by hansgrohe’s Technical Managers, covers a range of practical topics including the basics of UK domestic water systems, how to install its iconic iBox, how to correct hot and cold reverse supply, how to correct installation depth tolerance issues and how to service or replace thermostatic cartridges.