Heating Installer of the Year 2016 Den Hollingworth appears on BBC's The One Show

Installers who were watching BBC at 7pm on Wednesday night, may have seen a familiar face appear unexpectedly on their screens.
That’s because the inaugural winner of the Heating Installer Awards, Den Hollingworth (@DenHollingworth), appeared live on BBC’s The One Show to share with the nation his story of being crowned the first ever Number One Heating Installer in the UK.
Competing in a fairly suggestive game of Charades, which saw famous British comedian Jack Whitehall having to guess the accolade awarded to Dennis through the art of mime, Dennis explained to the studio audience and viewers at home that his title came as a result of outstanding customer service, all year round.
After Jack successfully guessed Dennis’ occupation and champion status, the Stockport-based heating installer said: “This isn’t just about the number of heating installations; it’s all about great customer care.”
Watch Den’s charades here (skip to 1 minute 40 seconds)

“Being on the One Show was a great experience but I was crapping it,” Den explained. “I don’t even do charades with the family at Christmas.
“A producer phoned me on the Monday to ask if I was interested. I was still a bit worse for wear from New Year’s which is why I think I said yes.
“They didn’t even mention charades until on the day. I just thought I was going on to have a bit of banter, but then they said ‘make sure you’ve got your mime ready’, and I was like, ‘what mime?’.
“It’s pretty hard to act out what we do as installers, so I tried to add a bit of comedy to it. I started off by using my blow lamp, and moved on to polishing my pipes.
“Everyone at the BBC were really good to us. It’s weird being in the make-up chair next to Alex Jones, but we had a good chat before the show with her and Matt Baker.”
Den scooped last year’s top prize as a result of submitting an entry which demonstrated his calibre of service, professionalism and ability to install energy efficient heating solutions that are proven to make a different to families and homeowners.
Encouraging other heating installers and plumbers across the country to enter the 2017 competition, Den said: “It’s been a great year for me. From being known as a local businessman in Manchester, to being announced as the Best UK Heating Installer, and then appearing on The One Show; it’s surreal really. My phone has been going off non-stop since the show with new business enquiries.
“I’d definitely encourage other installers to get their applications in for the Heating Installer Awards, as it’s a great campaign to acknowledge the outstanding work those in our industry carry out every single day. Completing a simple entry form can bring out brilliant things.
“But one thing’s for sure – there’s no way I’m going back on TV again.”
Sponsored by Continental Underfloor, Danfoss, Graham The Plumbers’ Merchant, LG, Pegler Yorkshire, Sentinel Protects and Vaillant UK, the Heating Installer Awards will work to unearth the UK’s best plumbers and heating installers who continually demonstrate expert technicality and skill, deliver exceptional customer service and use the most innovative technology in their installations.
Entries are open until February, when an expert panel of judges will select the best heating installer to represent 11 regions across the country. Following the announcement of the regional winners in March, it’s over to the public to decide the UK’s Number One Heating Installer which will be announced at the industry’s leading plumbing and heating show, Installer2017, in May 2017 at Coventry’s Ricoh Arena.

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