The Department for Business, Energy & Industrial Strategy (BEIS) has clarified that Boiler Plus is “mandatory and must be met by every installer.”
Some confusion was caused when a photo started doing the rounds on social media, which suggested that British Gas customers could opt-out of having Boiler Plus compliant measures installed.
The industry sought clarification about a possible “opt-out”, and now BEIS has published this statement to set the record straight:
As set out in Building Regulations, the standards for boiler installations are mandatory and must be met by every installer.
This includes the Boiler Plus requirements which came into force in April 2018, which sets the minimum efficiency for the boiler, or in the case of gas combi boilers, there is an additional efficiency requirement.
Any boilers installed without the measures set out in the Boiler Plus standards, will be non-compliant with the Building Regulations.
There is no provision for anyone to opt out of these standards, and an installer must not carry out an installation that does not meet the standards, even if the customer requests an opt out.
Responsibility for compliance sits with the person carrying out the work, and noncompliant installations can lead to action being taken against the installer. An installer is not excused from their obligations by making their customer aware that the work is non-compliant.
If a consumer believes they have been provided with a non-compliant installation, they have the right to ask the original installer to fix the issue.
Citizens Advice provides detailed guidance on consumers’ rights under these circumstances, including how to approach the installer and what options exist if the installer refuses to fulfil their obligations. The usual course is to complain to the local authority, which is responsible for enforcing Building Regulations.
Boiler Plus is the name for a number of changes to Part L of the Building Regulations, and was introduced on 6th April 2018, by the Department for Business, Energy and Industrial Strategy (BEIS).
Under the new legislation, time and temperature control is now required for all gas and oil boiler installations, and, all combi boiler installations must include one of the following options:
- Weather compensation
- Load compensation
- Flue gas heat recovery
- Smart control with automation and optimisation functions
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