Record number of consumers searching for Trustmark tradesmen

TrustMark, the Government endorsed quality mark for tradesmen, records its highest number of ‘tradesmen viewings’ on its website, www.trustmark.org.uk, with 3.9 million homeowners searching for local tradesmen in 2012 to carry out work on their home or garden.
During 2012, the average number of viewings across all trades increased by over 20% compared to the same period in 2011.  Heating engineers and plumbers saw a rise of 18% in 2012 with October having the largest number of views primarily due to homeowners wanting urgent work on their properties as a result of the poor weather conditions across the UK.
Stuart Carter, Head of PR & Marketing at TrustMark, said: “With the economy in its current state, we are delighted to see such high numbers of viewings from homeowners searching for TrustMark tradesmen, particularly as it shows that many still require a professional tradesman to do their work.   TrustMark tradesmens details have been increasing year on year and this considerable success has been a result of a number of marketing initiatives carried out during 2012 and working in partnership with key consumer organisations such as Citizens Advice, the Trading Standards Institute and National Home Improvement Council who are all signposting people to TrustMark.”
All TrustMark firms’ technical skills have been independently checked through on-site inspections to ensure a high quality of workmanship and trading practices.  TrustMark is the only scheme that requires qualified inspectors to do these visits, so that technical competence is checked as well as business practices and customer satisfaction.
With more than 23,000 licensed trades searchable on its database, TrustMark is able to help people find a good local firm to get the best job done at a fair price, and if things don’t go quite right, to provide a clear and easy to use complaints procedure to resolve any problems.
For further information about TrustMark, visit www.trustmark.org.uk

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