Rinnai offers online assistance to choose the right product for any healthcare site

Rinnai is now offering all sites, especially those in healthcare, a Help Me Choose facility via the company’s own digital touchpoints.

This service is being emphasised in conjunction with now being an ideal time to replace old, inefficient stored water systems that may be causing emergency breakdowns. Significant operational expenditure advantages, reduced energy costs and carbon reductions readily made make the switch to the hot water continuous flow method. 

Anyone in healthcare – hospitals of any size, care homes, GP surgeries, day centres and health centres – simply visits the www.rinnaiuk.com website for instant assistance on choosing the right products to deliver limitless hot water yielding real fuel, energy, and environmental efficiencies. Rinnai hot water is proven to be temperature controlled and accurate. This feature acts as a thermal disinfectant to any laundry carried out in care homes or healthcare sites.

Provided there is a constant supply of gas and water Rinnai hot water heating units are guaranteed to supply temperature accurate hot water in unlimited quantities for all hygiene regimes in all types of sites.

Rinnai is also offering free surveys and a complete cost comparison report customised to any site needing to update and improve their hot water delivery unit or system. The reports need basic data from the site – plantroom, current hot water delivery system, demand, number of outlets, peak usage, required temperature of the hot water.

This is then analysed into a comprehensive report based on the physical and carbon footprint to include the Life Cycle costs – especially initial capital expenditure and, most importantly for the site, operation costs, and any savings.

Rinnai has geared its entire operation to assist all healthcare sites to meet the challenges of the Covid-19 situation. Also new from Rinnai: social distancing aids, 24/7 technical support, and 24/7 product and spares availability.

Rinnai is also offering full services for essential works support to NHS facilities and care homes during the lockdown:

  • Out of hours and weekend technical support – installers, site manager and end-users simply call 01928 531870 select technical and if the call is not answered immediately leave a voicemail. Response will be within one hour between 0800 – 22:30 / 7 days a week.
  • Rinnai’s Runcorn UK HQ emergency weekend opening and sales support open for emergency / essential equipment provision of new units and for spares. Under “essential works” circumstances and, where possible, Rinnai will readily offer a delivery service to site.
  • Weekend operational support help line – simply call 01928 531870 and select ‘sales’ and if the call isn’t answered immediately leave a voicemail and we will be back within the hour.

Rinnai manufactures over two million water heaters every year and as such is at the forefront of creating real advantages for users. Rinnai’s complete range of hot water heating units are available for next day delivery on orders placed before the previous mid-day.

Contact the company direct by calling 01928 531 870, or email engineer@rinnaiuk.com or sales@rinnaiuk.com .

Alternatively use the smart online contact points Help Me Choose or Ask Us a Question, all held on the website homepage at www.rinnaiuk.com.

The Rinnai Specification and Design Team can also prepare installation schematics that demonstrate best practise regarding legislative design considerations. This expertise will guarantee best practise to combat Legionella, G3 and a host of other onsite compliance issues. The result is a high efficiency, low emission system delivering unlimited amounts of hot water.

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