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86% of UK tradespeople have been abused at work by customers

Almost nine in ten (86%) UK tradespeople have been abused at work by customers, according to new research, with swearing, threatening messages and even physical attacks common in the industry. The study was conducted by IronmongeryDirect after its Mental Health in the Trades report found customer tensions and abuse are among the leading causes of stress. Swearing and insults (34%) are the most common form of abuse, […]

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