blog

This week there was a lot of noise regarding a recommendation  banning the sale of Gas fired boilers worldwide by 2025. To quote my mate Charlie Mullins: “I’m all for saving the planet but energy experts must remove their heads from their arses and be realistic on boiler bans” It’s halfway through 2021, so they […]

In this guest blog, heating engineer Wayne Bettess recommends some simple but effective ways that tradespeople can increase their business knowledge. Hey, my name’s Wayne Bettess. I’e been in the heating industry for over 18 years and ran a business for well over 12 years. I also run a community called Off The Tools, which […]

Mike Andrews, Chief Executive of NAPIT, reflects on 2020 and looks ahead to what 2021 may have in store for the Construction, Repair, Maintenance and Improvement sectors. There is no doubt that 2020 will be remembered for decades. The impact of the global Covid-19 pandemic and subsequent restrictions imposed nationwide would have been unimaginable to […]

Covid-19 has had a devastating impact on the UK’s employment, and with the unfortunate fact that young people have been hardest hit means that we are at risk of losing an entire generation. The government has recognised the importance of apprenticeships in helping the UK economy recover post Covid-19, and this has been acknowledged in […]

In the latest issue of Installer magazine, Heating Engineer and regular columnist Andy Gibbs gave his top tips for keeping customers happy; So this column is going to be about business development, or more specifically, customer relations, as without customers, your business won’t develop anywhere. Customer service is key, and it’s something you don’t get […]