HHIC launches consumer guide to boiler servicing
The Heating and Hot Water industry council (HHIC), in conjunction with the wider industry, has produced a first-of-its-kind consumer guide, detailing what they can expect when having their gas boiler serviced by a Gas Safe registered engineer. The guide to gas boiler servicing lays out agreed industry best-practice for boiler servicing – and aims to […]Read More
Boiler investigation finds engineers are "failing to meet legal servicing requirements"
A new investigation by Which? into how well engineers serviced a faulty boiler found most of them are failing to meet legal requirements and others are making potentially dangerous mistakes. Which? organised for 10 separate engineers – five from major companies and five from randomly chosen independents – to service a household boiler to see if […]Read More
Installers fail to regularly schedule a return visit, says new Inta survey
A survey by the bathroom product, plumbing and heating manufacturer Inta, found that two thirds of installers fail to regularly schedule in a return maintenance visit, but all of those questioned believed these checks could be of considerable financial benefit to their business. Inta quizzed 100 installers and plumbers to find out what could be […]Read More