Business advice

How to recruit the best employees for your plumbing and heating business

John Thompson – CEO of the APHC – looks at five ways that plumbing and heating businesses can hire the best employees: Most of us are now aware that the plumbing and heating industry is facing a skills gap amongst its workforce. Research is showing that the demand for qualified plumbing and heating contractors is growing […]

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How to Reduce Costs as a Business Owner

Running a business can be highly rewarding, but it can also be a costly affair. For sole traders or small companies, reducing costs can be essential. There are a number of ways you can save money, without compromising the quality of your work or the safety of you and your employees. Adele MacGregor looks at […]

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How installers can grow their business with digital tools

Hannah Foley, Head of Digital at Wolseley UK, shares her thoughts on taking the stress out of being more ‘digital’ for installers who are looking for ways to have more time or grow their business stress-free. Everyone is talking about ‘going digital’ and that can sound a bit scary. However, it doesn’t have to be. […]

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What influences a customer when they’re choosing an installer? – Tim Pollard Unfiltered

In his exclusive Unfiltered column,  Tim Pollard takes a look at the things that customers may consider, when they’re searching for an engineer to carry out work in their property. One of the best bits of advice I ever received as a young man was ‘Dress for the job you want, not for the job […]

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8 top tips on what makes a good, professional installer

Industry trade is changing fast, with online listing and review sites expanding the reach of word-of-mouth recommendations and customers increasingly finding tradespeople online. John Thompson, CEO of the Association of Plumbing & Heating Contractors (APHC), delves into the topic: Creating a professional image makes your brand, including your reputation and how you promote your business […]

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