business support

Visit the CIPHE Business Support Zone at InstallerSHOW

Excitement is building for this year’s InstallerShow. Taking place at the Coventry Building Society Arena (formerly the Ricoh Arena), Coventry, from 28-30 of September 2021, the doors will once again be open for the great industry get together. The Chartered Institute of Plumbing and Heating Engineering (CIPHE), will be just one of 150 industry names […]

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Everything installers need to know about NIBE Pro

Whether you are a trained heating installer with years of experience to your name or at the very start of your career, you’re reading this article at the right time. Heat pumps are set to be the primary heating system in homes from 2025, and the Government has plans to see 600,000 installed in homes […]

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Installer View – Build a business, not a job

In this guest blog, heating engineer Wayne Bettess recommends some simple but effective ways that tradespeople can increase their business knowledge. Hey, my name’s Wayne Bettess. I’e been in the heating industry for over 18 years and ran a business for well over 12 years. I also run a community called Off The Tools, which […]

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Watch business support sessions on-demand

InstallerFESTIVAL: Trends for 2021 took place between 16-20 November 2020 and included virtual sessions hosted by a range of top industry names. One recurring theme was business support – specifically how installers can grow and develop their business as we head towards 2021. Here, we’ve rounded up three sessions designed to support you and your […]

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Top tips for keeping customers happy from Heating Engineer Andy Gibbs

In the latest issue of Installer magazine, Heating Engineer and regular columnist Andy Gibbs gave his top tips for keeping customers happy; So this column is going to be about business development, or more specifically, customer relations, as without customers, your business won’t develop anywhere. Customer service is key, and it’s something you don’t get […]

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