Chris Jessop

MCS and Benchmark launch new service for heat pump commissioning

Heat pump commissioning through Benchmark Online and certification via the MCS Installations Database are set to be integrated. This will result in a single point of data entry for the first time to simplify the process for Benchmark installers employed by the nearly 1,700 MCS certified heat pump contractors. Benchmark, a longstanding trusted name within the installer […]

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Ideal Heating partners with Citizens Advice to help households in fuel poverty

Ideal Heating is working with Citizens Advice to support vulnerable households living with old or broken boilers, by replacing them with highly efficient A-rated boilers, free of charge.  The initiative, which launches in October, will see Citizens Advice advisers refer up to 100 contacts to Ideal Heating that it identifies as being vulnerable and or […]

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Opinion: Paper vs app for boiler documents

In his latest column for Installer, Heating Engineer Andy Gibbs takes a look at the Benchmark apps compared to their paper counterparts: Recently I’ve seen that we engineers have the ability to now record our installs and service records for the homeowner, and ourselves, digitally, via an app, instead of in the back of the […]

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Ideal Heating is now a Which? Trusted Traders Approved Service

Ideal Heating is now an accredited Which? Trusted Traders Approved Service.  Ideal was recognised for its dedication to upholding the highest standards for both homeowners and installers. In particular, the endorsement highlighted Ideal’s out-of-warranty servicing and repairs procedures and continued commitment to providing outstanding customer service. Which? Trusted Traders is an endorsement scheme run by […]

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Watch: How to get the most out of the Benchmark installer app

This video demonstrates how to use the new Benchmark installer app, which digitises the Benchmark checklist to streamline the process and encourage a ‘whole life’ approach to boiler care. We touch upon the history of the app –including why it has been created – and look at how heating engineers can get the most out […]

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