complaints

Devon plumbers are the most complained about in the country

The South West alone received over 700 complaints about plumbers in 2020/21. Devon is the single county council with the most complaints in the UK, with a whopping 315 complaints about plumbing tradesmen in 2021 up from 217 in 2020. Water Regs UK received 36 responses to Freedom of Information requests from councils across the […]

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Checkatrade’s 5 tips for tradespeople for managing complaints

There are many challenges for tradespeople outside of just knowing how to get the job done. All the big, and small, daily tasks required to run a successful business can add up to be extremely complicated and, at times, problematic. What happens when those issues create tension in the relationship between you and the customer? […]

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