ofgem

The way installers access the Government Boiler Upgrade Scheme (BUS) Installer Portal is changing. From 3 November 2026, the portal will move to GOV.UK One Login, providing a simple, secure and more consistent sign-in experience across government services. What does this mean for installers?  After the switchover, every registered user who accesses the BUS Installer […]

Households are being warned that a widely misunderstood detail of Ofgem’s energy price cap could leave them facing much higher bills than expected this winter. The regulator has confirmed that its cap will rise by 4% from October, taking the typical annual dual-fuel figure from £1,663 to £1,723. However, the figure is not a maximum […]

Energy regulator Ofgem has announced a 4% increase of the energy price cap for the period covering 1 October to 31 December 2026. The energy price cap protects around 22 million households on default tariffs by limiting the maximum rates and standing charges that energy suppliers can charge. It is updated every three months to […]

Scotland Gas Networks Plc (SGN Scotland) and Southern Gas Networks Plc (SGN Southern) have voluntarily agreed to pay a total of £8 million to Ofgem’s Energy Redress Fund after failing to meet their targets for attending gas emergencies in the required timescales.  Ofgem’s rules require gas distribution network operators (GDNs), which manage and maintain the […]

Mandating energy suppliers to offer low or no standing charges and better support for households struggling with debt are among planned improvements to the energy market announced by Ofgem. The regulator will consult on introducing an option under the price cap to include zero-standing charge tariffs alongside existing tariffs, offering consumers the ability to choose […]