ofgem

Will central heating systems be ripped out to decarbonise heat? No, says IGEM

The Institution of Gas Engineers & Managers (IGEM) has responded to Ofgem’s Decarbonisation Action Plan, which states the UK will deploy a range of possible different pathways to decarbonise heat. Neil Atkinson, IGEM’s Chief Executive, gives his view: We cautiously welcome Ofgem’s Decarbonisation Action Plan, which states broadly what everyone else has been saying about the […]

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Ofgem clarification removes barrier to battery storage for 900,000 solar homes

Updated technical guidance by Ofgem has been released, that clarifies the treatment of existing payments for homes that currently export solar power to the grid and that want to install battery storage and smart meters. The clarification is good news for existing solar homes looking to invest in battery storage alongside a smart meter because […]

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British Gas pays out £2.65million over invalid exit fees and overcharging

British Gas has paid £2.65 million in refunds, compensation and redress after an Ofgem investigation found it misinformed customers by issuing incorrect terms and conditions about exit fees. The energy supplier also wrongly charged the fees to some customers and applied incorrect charges to others after their fixed deal came to an end. Ofgem’s investigation […]

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OFGEM announces new energy bills cap and online switching service

Ofgem is announcing plans to protect vulnerable consumers as part of a wider programme to make sure all consumers get a better energy deal. Options being considered include introducing a safeguard tariff for vulnerable consumers which would protect them from overpaying for their energy. Ofgem announces plans to protect vulnerable consumers, including option of safeguard […]

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Ofgem announces prepayment price cap, to help over 4 million households save money on their bills

Ofgem has announced a prepayment price cap which will come into effect this April. The cap will initially apply to over four million households who prepay for their energy, mostly with traditional prepayment meters, and are amongst those least able to benefit from competition. The temporary cap is expected to save many typical prepayment customers around […]

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