scottish power

ScottishPower to pay £18m for customer service failings

ScottishPower has agreed to pay £18m concluding an Ofgem investigation into the supplier’s complaint resolution, call handling and billing processes, during and following the supplier’s implementation of a new IT system. The money will be paid to vulnerable ScottishPower customers that were affected by customer service issues (up to £15m) and the remainder to charity. […]

Read More

ScottishPower reduces gas prices by 4.8%

Another of the big 6 energy firms is knocking money off it’s gas prices, following E.ON and British Gas. ScottishPower has announced a reduction in its standard domestic gas prices of 4.8% from 20th February.  ScottishPower has also announced a new fixed-price tariff which is one of the most competitive in the market place, with an average dual fuel […]

Read More