Gas Tag launches unable to access feature in response to COVID-19

Gas Tag has responded to the ongoing COVID-19 outbreak by launching a new feature to support housing providers and compliance contractors. The pandemic is causing issues for providers when attempting to carry out regulatory requirements, such as annual gas safety checks and other compliance services. The sector has been advised that it should continue to […]

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4 requirements that should make up at least part of any annual boiler service

With future changes to the gas grid looking ever more likely, the importance of proactive servicing cannot be overstated. Although servicing requirements for different boiler manufacturers will vary, Martyn Bridges – Director of Marketing and Technical Support at Worcester, Bosch Group – discusses the common features and requirements that should make up at least part […]

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Why servicing is so important to installers and their customers

John Smith, National Service Manager at Vokèra, give his tips to installers for the heating season. Winter is here and everyone is turning their heating up to full. However, as I’m sure we’ve all experienced, things tend to break down when we need them the most. So, unsurprisingly, this is the time of year when […]

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Servicing "doesn't have to be a hassle anymore" and summer is the perfect time to do it

Neil Mattock, Vokèra’s Marketing Director, talks about the importance of servicing during the warm, off-peak season to prepare for those chilly winter nights. You can picture it, your worst case scenario: a desperate call from a homeowner who has come home to a broken boiler and freezing house on a winter evening. This is why […]

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Worcester calls for standardised servicing

A spokesperson for Worcester, Bosch Group, is calling for new processes and standards to be introduced for boiler servicing throughout the UK in order to progress and safeguard the industry. The appeal follows a recent investigation by consumer group Which? claiming that just two out of ten service engineers carried out the minimum legal checks […]

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