somo7energy companies

Energy companies need a better reading of customer expectations if they want to succeed and be trusted, says new Somo research

 In a new study of 2,000 UK households, research shows the majority of people want utility companies to do better in helping them manage energy consumption and be more transparent in how they measure usage. A new report, ‘The Evolution Of Energy Companies: Satisfying Customers And Society’, from digital product agency Somo, explores the digital opportunity for energy suppliers […]

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