Why is technical support important for installers?
The heating industry is constantly changing and evolving, but how do all the new regulations, technologies and legislations affect the installer’s day-to-day working life? Installer spoke to someone ‘in-the-know’ – Baxi’s longest standing technical support advisor, Henry Bliss – on the changing times of technical support. After nearly 50 years, Henry Bliss still enjoys working […]Read More
Worcester launches live video technical support
Worcester, Bosch Group has taken its commitment to technical support to the next level by equipping its award-winning Engineering Services department with FaceTime® and Skype™ capabilities. This innovative enhancement of Worcester’s technical support service gives installers the opportunity to take advantage of live video calling to quickly resolve installation and maintenance queries with ease. With […]Read More