vokera blog

Neil Saunders: The Dangers of Non-Original Boiler Spare Parts

Neil Saunders, Sales & Marketing Director at Vokèra by Riello, Global Comfort Solutions Europe, Carrier, takes a look at what installers need to know about non-orginial spares: The cost-of-living crisis will lead many of us to try to save money where we can, but that should not extend to buying non-original or refurbished components when […]

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5 top tips to get the most from technical supports calls

Given the advanced technology and sophisticated electronics in modern gas condensing boilers it’s not surprising that even the most experienced Gas Safe engineer needs to seek expert advice from time to time. Whether you are a trade professional or an end-user, Eric Brawley, Technical Coordinator at Vokèra by Riello, offers a few tips on getting […]

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Winter brings rewards for installers

Neil Mattock, Marketing Director at Vokèra, looks at how rewards and incentive schemes can help installers in the busy winter months.  The summer seems like a distant memory, the nights are drawing in and we are all thinking about when we should turn on the heating. If reports of the effects of El Nino (a […]

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What are the benefits of installing a boiler with a wide modulation ratio?

Neil Mattock, Marketing Director at Vokèra looks at the benefits of a good modulation ratio: Winter is on its way, Halloween is just around the corner and before we know Christmas will be here. At this time of year, homeowners naturally start to think about turning their heating on and are looking to installers to […]

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Latest heating controls make things simpler for installers

Intuitive and interactive heating controls are coming into their own with the market growing and advancing all the time. These new systems are making control simpler and more intuitive for both installers and homeowners. One option is an ‘intelligent control system’ or ‘modulating thermostat.’ These modulating thermostats use a protocol to communicate with the boiler […]

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