Only 11% of people aged 65+ have hired a plumber since the first lockdown

A survey by WaterSafe of 2,000 UK homeowners showed only 11% of those aged 65+ had hired a plumber since the first lockdown in March 2020, compared to nearly 40% in younger age groups. These were urgent jobs, such as fixing toilets, boilers and leaks. WaterSafe is now encouraging the use of qualified, approved plumbers […]

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WRAS gives top tips to prevent winter plumbing problems

The Water Regulations Advisory Scheme (WRAS) has partnered with the Association of British Insurers (ABI) to reveal trends in winter plumbing-related insurance claims and share valuable tips on how to prepare homes for winter. Burst pipes are common causes of weather-related home insurance claims, in 2018 – the year of the “Beast from the East” […]

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Private water supplies in England are more likely to fail water quality tests

Private water supplies in England are more likely to fail stringent water quality tests than public supplies, WaterSafe warns.WaterSafe is highlighting the risk as figures from the Drinking Water Inspectorate show 3.4% of tests on privately owned and operated water networks failed to meet drinking water quality standards in the latest published results. This is 80 times the rate of […]

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What do plumbers think about the training they receive? New survey takes a look

New research has revealed that plumbers believe their current training courses could provide more guidance on customer service (50%) and on handling/avoiding customer complaints (45%). The survey commissioned by the Water Regulation Advisory Scheme (WRAS) in collaboration with WaterSafe, questioned UK plumbers about training to understand any issues and how they could be improved. 50% […]

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What do homeowners look for in a plumber?

The qualities that homeowners look for when choosing a plumber includes them being qualified, trustworthy and knowledgeable about keeping drinking water safe, according to a survey by UK plumber approval register WaterSafe. The survey asked 2,000 UK homeowners to pick the top three qualities they most valued when picking a plumber to work in their […]

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