watersafe

The legal side of lead pipes – What installers need to know

It is widely accepted that the consumption of lead can have adverse effects on health if too much enters the body. In most cases, it’s small amounts of lead consumed over time that build up and result in ongoing health problems. John Thompson, CEO of the Association of Plumbing & Heating Contractors (APHC), takes a look […]

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Only 11% of people aged 65+ have hired a plumber since the first lockdown

A survey by WaterSafe of 2,000 UK homeowners showed only 11% of those aged 65+ had hired a plumber since the first lockdown in March 2020, compared to nearly 40% in younger age groups. These were urgent jobs, such as fixing toilets, boilers and leaks. WaterSafe is now encouraging the use of qualified, approved plumbers […]

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WRAS gives top tips to prevent winter plumbing problems

The Water Regulations Advisory Scheme (WRAS) has partnered with the Association of British Insurers (ABI) to reveal trends in winter plumbing-related insurance claims and share valuable tips on how to prepare homes for winter. Burst pipes are common causes of weather-related home insurance claims, in 2018 – the year of the “Beast from the East” […]

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Private water supplies in England are more likely to fail water quality tests

Private water supplies in England are more likely to fail stringent water quality tests than public supplies, WaterSafe warns.WaterSafe is highlighting the risk as figures from the Drinking Water Inspectorate show 3.4% of tests on privately owned and operated water networks failed to meet drinking water quality standards in the latest published results. This is 80 times the rate of […]

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What do plumbers think about the training they receive? New survey takes a look

New research has revealed that plumbers believe their current training courses could provide more guidance on customer service (50%) and on handling/avoiding customer complaints (45%). The survey commissioned by the Water Regulation Advisory Scheme (WRAS) in collaboration with WaterSafe, questioned UK plumbers about training to understand any issues and how they could be improved. 50% […]

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