Your guide to smart EV charger installation

As the number of electric vehicle (EV) drivers in today’s sustainability-conscious world increases, so does the demand for home charging solutions.

Installers play a key role in laying the foundations of today’s EV infrastructure and providing homeowners with best-in-class charger installations.

We hear from Niall Johnston, Business Development Manager at Indra, makers of the smartest EV chargers on the market, as he shares his top tips for fit-and-forget installation. As part of his role, Niall works closely with Indra’s installer network, ensuring they have the support and information they need to do a top job for their customer, every time.

1) Invest in your training

Although EV charge point installation isn’t a new phenomenon, EV chargers have seen a sharp rise in popularity over the past few years, so there is an increasing number of installers looking to specialise in this area. For those new to the job, it’s important that you have a solid understanding of the fundamentals of electric installation. Once you’re confident in your knowledge, it’s an easy move towards becoming a specialist in EV charging installation, which requires a few additional skills to those taught in traditional electrical work.

And even for those who are already well-versed in the art of EV charger installation, the right training is still a critical part of being a best-in-class installer.

Every charger is built differently, so it’s important that you understand the ins and outs of each product you’re working with. Many manufacturers, like Indra, have dedicated training programmes to ensure you are able to fit their products safely, competently and consistently in any home setting.

2) Have confidence in your product

Ensuring that you have a reliable product is key to a smooth and hassle-free installation, enabling. It is also key for customer satisfaction during and post installation. This means that choosing a product that’s designed with installers in mind can be a game-changer.

Indra, for example, has innovated a fit-and-forget solution for its smart EV chargers, inspired by its network of real-life installers. This is a patented solution known as PESTs™, which comprises best-in-class technology for:

P — PEN faults

E — earthing faults

S — simultaneous contact risks

T — touch voltage risks

With a firm belief that house-fuse protection should come as standard with EV chargers, Indra has built this technology into every one of its smart Indra chargers. Coupled with its world-leading R&D programme and dynamic load balancing technology, it’s easy to see how their chargers are the most reliable option on the market.

Indra’s training programme and patent-pending PESTs™ technology also mean that installers are able to fit and forget first time, every time.

3) Make sure you have the right support

Working with a supplier that values you as an installer can make a world of difference.

Indra works closely with its network of installers, with a dedicated area of its website hosting installer resources. This includes installation guides, expert training videos with leading electrician platform eFIXX and more.

Indra also offers excellent in-house customer support both pre and post installation. This, coupled with its smart features and unrivalled hardware reliability, makes it the smart choice for installers wanting happy customers.

4) Get clued up

The EV market is an everchanging landscape, so staying up to date with the latest regulations is important; especially if you want to be able to give informed advice to your clients regarding the best smart home chargers for their property.

Changes to the OZEV grant, for example, have had an impact on both installers and customers. The most recent changes mean that homeowners with off-street parking are no longer eligible to claim up to £350 towards their installation. Landlords and tenants, however, are still able to access the grant. More information is available here.

It’s also important to future-proof your installations by keeping abreast of upcoming regulations, such as the Smart Charge Points Regulations, which are coming into force in June 2022.

To find out more about Indra’s approved installer scheme, visit here.