Dave Evans

City Plumbing launches national loyalty reward scheme

City Plumbing has launched its rewards scheme, empowering trade customers to benefit from stronger pricing and promotions, accrue points to turn purchases into exciting lifestyle benefits, and access educational added value content. My City Plumbing Rewards went nationwide on 1 June following a successful pilot scheme in Scotland. As a member of the My City Plumbing […]

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City Plumbing launches new delivery notifications service

City Plumbing has announced the launch of a new delivery notifications service as part of its plans to improve customer experience through digitalisation. Available to all customers that purchase products both in branch and via the City Plumbing website, the new system will notify customers by text with a one-hour window of when the delivery […]

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Plumbworld is aquired by the Highbourne Group

The Highbourne Group, the parent company of brands including City Plumbing Supplies (CPS) and Plumbing Trade Supplies (PTS), has announced the acquisition of online bathroom retailer Plumbworld. As the business’s second acquisition in the last two weeks, following its recent acquisition of PAB Systems, the Highbourne Group believes the decision will strengthen its e-commerce and […]

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City Plumbing owner acquires Policy Administration Business (PAB) Systems

The Highbourne Group, the owner of City Plumbing, has today announced the acquisition of Policy Administration Business (PAB) Systems. This is the first acquisition of the Highbourne Group that believes the move offers a multitude of benefits to plumbing and heating engineers, landlords and homeowners. PAB is a specialist software and systems provider that assists its clients, […]

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Big interview: Dave Evans – CEO of City Plumbing

The landscape of heating, plumbing and electrical merchants has changed dramatically in the last two years. With Covid restrictions, advances in technology, and a renewed focus on Net Zero, the local supplier has arguably never been more important for engineers. Installer spoke to Dave Evans – CEO of National Merchant City Plumbing – about the […]

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