customers

Revealed: Top 5 customer habits installers find most annoying 

New research has revealed the customer behaviours that UK plumbing and heating engineers find most annoying. The study, conducted by IronmongeryDirect, found that more than two in five (41%) tradespeople find it irritating when clients won’t leave them alone while working. Being constantly asked how they’re getting on is another major annoyance (34%), as is the […]

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Practice makes perfect

The quality of installations and the products used can have a huge impact on a business as word of mouth continues to be the quickest way to gain new customers and more work. Therefore, employing best practice is essential to building a strong local reputation. [dropcap]R[/dropcap]ecent trends suggest that an increasing number of homeowners are […]

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